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About the Role
- Managing customer orders end-to-end, from order intake to coordination with relevant teams
- Ensuring accurate and timely order entry and follow-up processes
- Coordinating with internal teams and distributors to ensure smooth order flow
- Supporting documentation processes related to orders and logistics
- Communicating with customers regarding order status, delivery timelines, and inquiries
- Working closely with the Office Manager and supporting daily operational processes
- Building basic understanding of products and technical terminology
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