Customer Service Assistant

I’m working with a leading distribution company for the plumbing and bathroom sector based in Lisburn who are looking for an Internal Sales Administrator to join their growing sales office team.

Key Responsibilities:

• Handle telephone and email enquiries from customers and trade professionals with professionalism and efficiency
• Generate accurate sales quotations and orders while proactively promoting existing and new products through outbound calls
• Liaise with customers regarding stock availability or discrepancies, offering alternative solutions and upselling where possible
• Provide internal sales support to field representatives and assist with after-sales support, including price and invoice queries
• Represent the company at industry trade shows and marketing events to build relationships and enhance brand presence

Key Requirements:

• At least tw...