← Back to opportunities
About the Role
Location: Aguascalientes
Job Schedule: Full-time On site
Education Requirement: High school diploma or Bachelor's degree
Shape the Future of Mobility at Nissan: Launch Your Career, Drive Innovation
We are currently looking for a Customer Service representative to join our team in Aguascalientes.
A Day in the Life
- Receives a standard number of inbound phone calls on active/inactive accounts from NMAC/IFS Customers or Businesses, NMAC/IFS Dealerships and/or Third Parties, resolving inquiries, handling complaints and walking them through the correct process according to their original request.
- Identifies current account status for appropriate action on both Retail and Lease NMAC/IFS phone calls regarding titles, end of term, interest rate and other subjects.
- Maintains a quality standard on all phone calls received, guaranteeing a minimum overall average percentage of 70% following our call model to assure all compl...
Ready to Join Through a Referral?
Apply now and get connected directly with the hiring team
Apply for this Position