Customer Service Agent – Transport

Bedard Ressources • Pointe-Claire, Canada

📍 Location

Pointe-Claire

⏰ Job Type

Permanent

📅 Posted

March 23, 2026

About the Role

Tasks
 Provide customer service to clients regarding shipments and deliveries.
 Manage OS&D (Over, Short & Damage).
 Track shipments and resolve transportation-related issues.
 Enter and update information in the AS400 system.
 Communicate effectively with clients, drivers, and internal teams.
 Perform various administrative tasks related to transportation operations.
 Perform any other duties related to the position.
Advantages
 Comprehensive group insurance paid by the employer.
 Pension plan.
 Annual bonus starting at 5%.
 3 personal days.
 10 sick days.
 10 public holidays.
Job requirements
 Minimum 1 year of customer service experience in transportation or logistics.
 Experience with OS&D.
 Experience with AS400.
 Bilingualism (French and English) required. 50% use of Engli...
            

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