Customer Service Agent

On-site - Quezon City No Exp Required High/Senior High School Full-time

Job Description

Are you a natural problem-solver with a knack for clear communication? Do you want to kickstart your career in customer service with a supportive team? Probe CX is looking for enthusiastic Customer Service Representatives to join our growing Collections team in Eastwood, Quezon City !

This is a fantastic opportunity if you're looking for a fresh start – no prior BPO experience is required! We believe in potential and providing comprehensive training to help you succeed.

Responsibilities

• Having respectful and clear conversations with customers regarding their outstanding accounts.
• Understanding customer situations and finding mutually agreeable solutions for payments.
• Accurately documenting all interactions and agreements in our systems.
• Providing excellent customer service while adhering to c...