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About the Role
My Client is looking for Customer Service Advisors to join their incredible team to be the first point of contact for external customers handling shipping requests. Providing information and advice on transiting goods worldwide via Phone, Email, Twitter, Facebook, Web-Chat etc.
You will handle enquiries regarding tracking deliveries, providing accurate product and service information whilst promoting the brand and identifying any opportunities to upgrade and cross-sell.
Resolving enquiries quickly with the focus of first time resolution will be expected, manage any objections in a professional manner whilst maintaining strong customer confidence at all times.
Hybrid working 1 week in the office, 1 week working from home - dates to be determined after Training is completed and Manager has signed off.
Interview Date - 31.03.26
Start Date - 20.04.26
Operational Hours - 09:00-19:15 (8hr Shift...
You will handle enquiries regarding tracking deliveries, providing accurate product and service information whilst promoting the brand and identifying any opportunities to upgrade and cross-sell.
Resolving enquiries quickly with the focus of first time resolution will be expected, manage any objections in a professional manner whilst maintaining strong customer confidence at all times.
Hybrid working 1 week in the office, 1 week working from home - dates to be determined after Training is completed and Manager has signed off.
Interview Date - 31.03.26
Start Date - 20.04.26
Operational Hours - 09:00-19:15 (8hr Shift...
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