Customer Service Advisor I – KPI-Focused Support

A global customer service provider in Kuala Lumpur is seeking a customer service representative to ensure service delivery meets contractual KPIs. The ideal candidate should have a high school diploma and strong customer service orientation. Responsibilities include resolving inquiries, maintaining customer accounts accurately, and participating in efforts to improve customer satisfaction. Candidates must demonstrate effective communication skills and adaptability in a fast-paced environment. This position offers growth opportunities and is best suited for those who can manage repeated tasks efficiently.
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