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About the Role
Concentrix is looking for an Advisor I, Customer Service in Kuala Lumpur, Malaysia. This role entails interfacing with customers via calls and the internet, and providing resolutions to routine problems regarding products or services. Ideal candidates have a high school diploma and some customer service experience, alongside strong communication and multitasking skills. The position emphasizes a customer-centric approach and the ability to work well under pressure, with varied shifts and a focus on customer satisfaction.
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