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About the Role
Company Description
Come join us and make a difference in the world!
Discover more at www.necsws.com
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Job Description
Work Schedule: Mon-Sat (5 days working on Rota)
Delivery Key responsibility:
- Receiving and inputting postal appeals on to the CMS
- Professionalism in gathering the data
- Sufficient and accurate data recording
- Recording in a timely manner.
- Ensure all appeal correspondence is available within a suitable time.
- Ensuring evidence from both parties is attached to the right case;
- Liaise with appellants to ensure all correct information is received.
- Respond and action queries received from appellants
- Respond and action queries and requests from London Councils Staff
- Correctly identifying what type of data/correspondence it is (e.g. Notice of Appeal, evidence from EA...
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