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Customer Retention Marketing Campaign Executive

📍 Location
Norwich
⏰ Job Type
Full-time
📅 Posted
July 09, 2026

About the Role

What makes a customer come back and order again? What turns a one-off purchase into a habit?

If you love answering questions like these through brilliant campaigns, read on.

About the Opportunity

Our client is a customer-centric D2C business with a fiercely loyal following - part-way through a multi-year growth plan, backed by fresh investment in their marketing technology. Recent trading has been resilient against a challenging market backdrop, with the business continuing to hold its own while others in the sector struggle.

They're hiring a Customer Retention Marketing Executive to join their growing Customer Retention team, focused purely on retaining existing customers, growing average order value and maximising long-term loyalty.

The Role

Reporting into the Head of Customer Retention Marketing, you'll help create campaigns across email, SMS, app push and digital channels that keep customers engaged and coming back. You'll turn products, of...

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