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Customer Retention Executive

📍 Location
West Bromwich
⏰ Job Type
Permanent - Full time
📅 Posted
June 16, 2026

About the Role

Account Executive, Sales Executive, Customer Retention Executive, Customer Sales Advisor

Bring customers back. Build your career. Be part of a winning team.

We’re looking for confident, motivated people to join our growing Customer Account Team — a high‑energy group focused on reconnecting with past customers and winning back their business. If you enjoy talking to people, solving problems, and making a real impact, this is the perfect place to start and grow your career.

What you’ll be doing

  • Calling previous customers to understand their needs and rebuild relationships

  • Sharing new offers, solutions, and reasons to return

  • Listening carefully and finding the right outcome for each customer

  • Working towards achievable targets with full support from your team

  • Playing a key role in helping us grow and strengthen our customer base

  • Why you’ll lo...

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