Customer Relations and Admin Assistant

• Attend to counter/email/phone enquiries
• Perform check-in and check-out tasks
• Manage online and phone reservations
• Manage booking of facilities
• Prepare bills and take payments
• Process refund of excess payment or deposit
• Prepare reports and assist with administrative and clerical tasks as needed

• GCE ‘O’ / ‘A’ Level/ NITEC / HNITEC in Office Skills, Business Admin or other related courses
• Possess good communication and customer service skills
• Meticulous in details
• Preferably with 1 or 2 years’ experience in customer service

Work Location: West Coast and Tampines Town Council