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To provide professional service assurance input to the creation and maintenance of the Enterprise Solutions annual plan and budget
Provide bespoke incident/problem management for allocated accounts within the framework of an agreed sales plan and annual targets for revenues, profitability and customer satisfaction
About the Role
Role purpose:
Key Accountabilities And Decision Ownership
Putting Customers FirstCommercial: Understands the value of profitable customersListens: Listens and understands customers’ needsService Oriented: Delivers outstanding customer servicePerforming through our People:Motivates: Motivates people and teams to performAdaptable: Values and adapts to different culturesTeam working: Works collaboratively with othersDelivering Results:Driven: Can do, delivers, drives Vodafone to winGoal Oriented: Sets and prioritises challenging targetsFocussed: Rigorous, manages own time and resourcesCost Conscious: Manages cost while maintaining...
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