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About the Role
Responsibilities
- Greet and welcome customers to the jewellery store in a friendly and professional manner.
- Assist customers in their jewellery selection by providing product information, explaining features and benefits, and suggesting suitable options based on their preferences.
- Build strong customer relationships by providing exceptional service and personalized attention to each customer.
- Address customer inquiries, concerns, and complaints promptly and effectively, ensuring customer satisfaction.
- Maintain a deep knowledge of the store's jewellery collection, including materials, gemstones, designs, and current trends.
- Assist customers with jewelry fittings and adjustments, ensuring a comfortable and proper fit.
- Process sales transactions accurately and efficiently, including cash handling, credit card payments, and issuing receipts.
- Maintain a clean and organized store environment, including merc...
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