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Customer Program Manager

📍 Location
Senai
⏰ Job Type
Full-time
📅 Posted
May 30, 2026

About the Role

Req ID:
Remote Position: No

Region: Asia 

Country: Malaysia 

State/Province: Johor 

City: Senai 


Detailed Description


Performs tasks such as, but not limited to, the following:


Customer Relationship & Communication

  • Act as the primary focal point of communication for all assigned projects.

  • Manage customer relationships through weekly, monthly, or quarterly reviews to discuss deliveries, commitments, and account progress.

  • Respond promptly to customer inquiries and complaints to maximize satisfaction.

  • Present information effectively to both internal and external executive management.
  • Project & Operations Coordination

  • Coordinate engineering, purchasing, planning, and production activities to meet customer requests.

  • Monitor all project phases via detailed reports and maintain transparent communication with the client.
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