Customer Order Coordinator

Department: Administration
Location: Burlington, ON, Canada

Job Title

Order Processing Coordinator

Job Details

• Hours: Monday - Friday, 40 hours
• Vacancy: Existing position
• Salary Range: $40K CAD - $45K CAD
• Location: Burlington, Ontario (in‑office position)

Responsibilities

• Enter and manage orders based on customer purchase orders and internal requests for Production and R&D.
• Create internal sales order within custom billing system.
• Organize delivery details such as system customization notes, ship date, mode of transport, and payment terms.
• Provide customers and the sales team with delivery updates, including order revision requirements and transit rescheduling.
• Collaborate closely with the Production team to monitor ship dates and address any delays.
• Communicate order status clearly and promptly to internal departments, sale...