Customer Operations Associate

This position requires full professional proficiency in English , both written and spoken. All resumes must be submitted in English to be considered. Candidates will be expected to communicate in English regularly as part of the role. Are you looking for an entry level opportunity to get into customer service? Join our team and find purpose in the day-to-day practices of getting our customer’s freight from point A to B. The primary responsibility of a Customer Operations Associate is to support our sales rep by reducing their time spend on maintaining existing customers. The overarching goal is to free up sales reps so they can spend available time securing new business. A typical day includes quoting, booking, editing, tracking, pricing bids, and filling in as the point of contact for unavailable sales reps. What’s in it for you? MXN $20,000 per month Health and Life Insurance options available Savings Fund Food Vouchers What does a typical day look like? Serve inbound customer reques...