Customer Liaison Officer

Company: Tolcon
Location: Centurion
Reports to: Group Stakeholder Engagement Specialist
Purpose:  To coordinate and manage customer complaints, maintain effective communication with clients and external stakeholders along the N3 Route, and provide accurate reporting to ensure customer satisfaction and contractual compliance.

Employment Specification

• Diploma or Certificate in Public Relations, Customer Service, Communication, Community Development, Business Administration, HR or related field


• Valid Unendorsed Code EB Driver’s License (previously Code 08)


• Advanced computer literacy skills (MS Office)


• 5-10 years' experience in customer service, stakeholder engagement, public relations, or a similar role

 
 Required competenc...