Customer-First Call Centre Agent

A customer service company in Malaysia is seeking a customer-focused Call Centre Agent. This role involves efficiently handling inbound and outbound calls, assisting customers with inquiries, and ensuring a positive experience. Ideal candidates will possess excellent communication skills, problem-solving abilities, and a willingness to work in a fast-paced environment, including potential shifts on weekends and holidays. Previous experience in a call centre is preferred but not mandatory, making it accessible to eager candidates.
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