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Customer Experience Support

📍 Location
Lowell
⏰ Job Type
Full time
📅 Posted
July 02, 2026

About the Role

Job Description:

Key Responsibilities:

  • Book loads and enter orders tendered from customers.

  • Schedule pick-up and delivery, trace and obtain load updates, and assist internal customers with problems on loads.

  • Monitor freight in transit and customer location requests for appointments

  • Perform general administrative duties, clerical duties (processing and coding documents, maintaining records and files, etc.) and compile and arrange data

  • Qualifications:

    Minimum Qualifications:

    High School Diploma/GED with less than 1 year of working experience

    Preferred Qualifications:


    Ability to communicate effectively
    Ability to multitask
    Ability to prioritize
    Ability to quickly learn new systems
    Keyboarding and typing
    Ability to meet or exceed customer needs and expectations and provide excellent service
    Ability to process information...

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