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Customer Experience & Retention Specialist

📍 Location
cape town
⏰ Job Type
Full-time
📅 Posted
June 17, 2026

About the Role

Teleperformance is looking for a Customer Service Representative in Cape Town, South Africa, to provide exceptional customer support. The role requires a minimum of 6 months to 1 year of experience in a service or sales-driven environment, with skills in email handling and web chat being advantageous. Responsibilities include responding to queries, ensuring customer loyalty, and working closely with colleagues to maintain high service standards. Join a dynamic team focused on delivering a Simply Brilliant customer experience.
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