Customer Experience QA Specialist – Elevate Omni-Channel Support

Groupe Dynamite Inc. • mount royal, Canada

📍 Location

mount royal

⏰ Job Type

Full-time

📅 Posted

May 31, 2026

About the Role

                A leading Canadian fashion retailer in Montreal is seeking a Quality Assurance Specialist to monitor customer interactions across online service channels. The role involves evaluating performance, delivering feedback, and supporting agent development and satisfaction. Ideal candidates should have over 3 years of QA experience, a strong understanding of omni-channel service operations, and be bilingual in French and English. The company offers a competitive compensation package and an excellent work environment.
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