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Customer Experience Officer

📍 Location
Bankstown
⏰ Job Type
Full-time
📅 Posted
June 10, 2026

About the Role

Location: Bankstown, NSW

Start Date: Immediate

 

Transit Systems is one of Australia’s leading public transport operators, connecting communities across Sydney every day. We are currently seeking a proactive and customer-focused Customer Experience Officer to join our team.

 

This is an excellent opportunity for someone who enjoys helping people, thrives in a fast-paced operational environment, and takes pride in delivering outstanding customer service outcomes.

 

As part of the Customer Experience team, you will play a key role in supporting customers, responding to enquiries, assisting with service information, and ensuring a positive experience across multiple communication channels.

 

About the Role

Reporting to the Customer Experience and Communications team, you will support customer communications, operational enquiries and stakeholder interactions while assisting wi...

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