← Back to opportunities

Customer Experience Manager

📍 Location
singapore
⏰ Job Type
Full-time
📅 Posted
June 14, 2026

About the Role

Key Roles
  • Own end-to-end customer operations across quotation, order management, and account servicing.
  • Lead CRM as a core business platform to drive visibility, discipline, and insights.
  • Support Sales with strong commercial judgment across pricing, pipeline, and customer strategy.
  • Drive continuous improvement, standardization, and automation across workflows.
  • Build, lead, and develop a high-performing, customer-centric team.
Job Responsibilities
  • Oversee daily execution of quotations, order processing, and customer requests, ensuring high standards of accuracy, responsiveness, and service quality.
  • Manage end-to-end customer operations from quotation through order fulfilment and after-sales support.
  • Monitor and improve turnaround times, service levels, and customer satisfaction metrics.
  • Own and optimize CRM (HubSpot) as the central platform for customer and sales operations.
  • ...

Ready to Join Through a Referral?

Apply now and get connected directly with the hiring team

Apply for this Position