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Customer Experience Leader at BrokerLink

📍 Location
milton
⏰ Job Type
Full-time
📅 Posted
July 09, 2026

About the Role

Drive success as a Customer Experience Leader in Personal Insurance with BrokerLink. Lead your team towards achieving growth targets while fostering a collaborative work environment.

The ideal candidate brings 5-8 years of insurance experience and 3+ years in management. You will oversee Personal Insurance operations, focusing on commission revenue and customer satisfaction. Your role involves motivating front-line staff, implementing growth strategies, and developing future leaders within your team.

Key Responsibilities:
• Manage day-to-day operations for Personal Insurance team
• Achieve growth and profitability objectives
• Implement strategies for commission revenue and quality
• Analyze and resolve sales and service challenges
• Provide coaching and feedback for team development

Requirements:
• 5-8 years in the insurance industry, personal lines preferred
• 3+ years of management experience
• CI...

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