Customer Experience Coordinator Role

Become a pivotal team member as a Customer Experience Coordinator at Mirion Technologies in Canberra, CA. Your role will focus on order management and customer satisfaction enhancement.
This position at Mirion Technologies melds customer service with operational coordination. You’ll be responsible for processing a variety of orders in SAP while collaborating daily with Sales and Field Support teams. Monitoring shipment statuses and addressing customer needs effectively will be crucial to optimizing the ordering process and enhancing client relationships.
Key Responsibilities:
• Process and confirm customer orders efficiently
• Maintain communication about order status with customers
• Facilitate interdepartmental collaboration for order fulfillment
• Streamline workflow processes to improve service quality
• Participate in Lean and improvement programs
Requirements:
• 3-5 years of related experience in Customer Service
• Associate Degree in Business or rel...