Customer Experience Associate – Premium Telco (Voice Billing) | Entry Level

Metacom Business Process Outsourcing Solution Inc. • , pampanga, philippines, Philippines

📍 Location

, pampanga, philippines

⏰ Job Type

Full-time

📅 Posted

June 18, 2026

About the Role

Customer Experience Associate – Premium Telco (Voice Billing) | Entry Level Metacom Business Process Outsourcing Solution Inc. 
Job Description Employee Recognition and Rewards Performance Bonus, Incentives 
Insurance Health & Wellness HMO 
Professional Development Job Training, Professional Development 
What You’ll Be Doing (Success in This Role Looks Like)  This is not just a “call center job.” 
You will be responsible for helping customers understand and resolve their billing concerns clearly and confidently . 
Handle inbound calls  related to billing, charges, and account concerns 
Explain technical and billing details in a simple, easy-to-understand way  
Resolve customer issues with clarity, confidence, and empathy  
Stay composed while handling different types of customers  (including frustrated one...
            

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