About the Role
Our Pitch – Who We Are
MoPhones is on a mission to empower Africans with high-quality, premium smartphones that do not break the bank. By combining a trusted online marketplace, local retail presence, and integrated financing, MoPhones makes renewed devices accessible, affordable, and better for the planet through circular, lower-waste
At MoPhones, everything we do is guided by three values: Authenticity, Ownership, and Focus.
Authenticity – We build trust through honesty, transparency, and real care, ensuring customers feel confident in their renewed devices and financing options.
Ownership – We take responsibility for the full customer journey, from registration and onboarding through support, escalations, and issue resolution.
Focus – We prioritise high-q...
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