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Customer Experience Associate Montréal

📍 Location
montreal (administrative region)
⏰ Job Type
Full-time
📅 Posted
June 16, 2026

About the Role

Elevate customer interactions as a Customer Experience Associate at TD Canada Trust in Montréal, Quebec. This role focuses on understanding customer needs and recommending banking solutions for optimal satisfaction.
At TD Canada Trust, you will play a vital role in delivering exceptional customer service in Personal & Commercial Banking. Your responsibilities will include processing transactions, responding to inquiries, and resolving concerns. Additionally, you will promote banking solutions while ensuring a positive experience for all customers at the branch.
Key Responsibilities:
• Process transactions like deposits and bill payments
• Understand and recommend solutions for customer needs
• Address and resolve customer concerns effectively
• Achieve goals through proactive solution promotion
• Foster a positive and collaborative work environment
Requirements:
• High School diploma and 1+ years relevant experience
• Strong organizational and time managem...

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