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About the Role
Work Location
London, Ontario, Canada
Hours
15
Line Of Business
Personal & Commercial Banking
Pay Details
$22.50 - $28.33 CAD
Job Title
Customer Experience Associate
Responsibilities
- Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on b...
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