Customer Experience Associate Coquitlam Branch

Elevate customer service at Scotiabank as a Customer Experience Associate at our Coquitlam Centre Branch. This role requires a proactive approach to customer needs and strong technical skills.
As a vital part of our Canadian Banking Branch network, you will engage with customers and provide exceptional service. You will process transactions, identify sales opportunities, and introduce clients to our digital banking tools. This role emphasizes building relationships and understanding customer needs in a thriving and inclusive team culture.
Key Responsibilities:
• Build strong customer relationships by delivering exceptional service
• Uncover and resolve customer needs proactively
• Process daily transactions efficiently and accurately
• Promote digital and self-service banking options
• Contribute to branch targets through sales opportunities
Requirements:
• Proven customer service experience or community involvement
• Strong technical skills in digital ban...