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About the Role
Customer Experience Analyst
Department: Customer Experience
Location: Karachi, Pakistan
Job Overview
We are seeking a dynamic and detail-oriented Customer Exeprience Analyst to support our customer survey initiatives. This role involves conducting surveys, analyzing customer feedback, and generating actionable insights to enhance customer experience and business decision-making. This is an excellent opportunity for fresh graduates to gain hands-on experience in data analysis and reporting.
Key Responsibilities
- Conduct and manage customer surveys
- Analyze survey data to identify trends, insights, and opportunities
- Prepare reports and dashboards using MS Excel
- Ensure accuracy and integrity of collected data
- Support teams with actionable insights derived from customer feedback
Eligibility Criteria
Qualification
- Bachelor’s degree in Business Admin...
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