Customer engagement agent - inbound & outbound support

A leading tracking services provider is seeking a Customer Engagement Agent to support their Customer Service department. Located in Randburg, this role involves answering calls, resolving queries, and maintaining customer satisfaction in a high-pressure environment. The ideal candidate has 3-4 years of call center experience, with a focus on various customer complaints, and should demonstrate a passion for excellent customer service. Knowledge of Tracker products is a plus.
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