Customer Concierge & Executive Assistant (Construction, Trades & B2B Client Services)

About the Role

We are seeking a Customer Concierge & Executive Assistant to represent a premium Australian brand. This is not a sales role. Instead, it combines Receptionist, Executive Assistant, and Client Services responsibilities with light administration and CRM support.

You will be the first point of contact for architects, builders, designers, contractors, suppliers, business owners, and premium residential customers. Your role is to confidently handle inbound calls, quickly understand enquiries, gather accurate information, manage expectations, and route enquiries to the right person.

The successful candidate will be a polished communicator who can professionally represent the brand from day one.

Key Responsibilities
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