Customer Care Representative

Job Summary Are you ready to take your customer service and commercial skills to the next level? IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. We deliver sustainable innovations that elevate everyday products. Food Ingredients: Innovating improved nutritional profiles, better taste and texture, and greater cost efficiency to meet the needs of global food and beverage manufacturers. The role is based in Polanco, Mexico (hybrid role). Be part of a collaborative, dynamic, and results-oriented team where together we can achieve excellence and make a real impact. Your potential is our inspiration. Where You’ll Make a Difference Manage end-to-end order management process, from order entry to delivery Process and maintain customer orders in SAP (order entry, invoicing, credits, returns) Handle purchase orders, credit/debit notes and customer requests Maintain communication with customers, including US stakeholders (written communication) Partner wit...