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Customer Care, Forecasting & Reporting Analyst

📍 Location
Southfield
⏰ Job Type
Full-time
📅 Posted
July 08, 2026

About the Role

**BUILD A BETTER CAREER WITH MSC**

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

**Requisition ID :** 20952

**Employment Type :** Full Time

**Job Category :** Customer Service/Support

**Work Location :** Southfield, MI, Elkhart, IN, Harrisburg, PA, Atlanta, GA, Reno, NV, Davidson, NC

**Customer Care, Forecasting & Reporting Analyst**

**BRIEF POSITION SUMMARY:**

The Forecasting & Reporting Analyst supports Contact Center Operations by developing accurate call volume fo...

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