Customer Care Analyst/Specialist

Providing service or information, solutions and relevant details to customers.

Main Responsibilities

• Responsible in coordinating the following with concerned groups:
  • Special Container requirement with Equipment Control
  • Dangerous Goods (DG), Out of Gauge Cargo (OOG), special containers with approvers
• Attends to inquiries through e‑mail and phone calls and concerns of customers.
• Sends regular vessel updates to customers.
• Performs other functions that may be assigned from time to time by immediate superior.

Minimum Qualifications

• Candidate must possess a Bachelor’s Degree.
• Preferably with at least one (1) year of related experience.
• Background in shipping/logistics system is an advantage.
• Must have good oral and written English communication skills.