Customer Adoption Expert Advisor

**Requisition ID: 452357**
**Work Area: Software-Development Operations**
**Expected Travel: 0 - 20%**
**Career Status: Professional**
**Employment Type: Regular Full Time**
**Career Level: T4PF-1**

**Original Posting Date:** 04/20/2026

**Job Title:** Customer Adoption Expert Advisor

**Location:** Alpharetta, GA

**Work Model:** Hybrid work model

**Purpose and Objective:**

SAP America, Inc. seeks a Customer Adoption Expert Advisor at our Alpharetta, GA location to provide specialized expertise and empower external and internal customers to accelerate value discovery, value delivery, and value realization through adoption and consumption as part of the Customer Lifetime Value Management methodology to reach renewal, revenue growth targets, customer satisfaction, and activation of services.

**Expectations and Tasks:**

Proactively monitor usage metrics and KPIs against baselines, target values, and u...