CSR - Shipping and Logistics Account - One-Day Process

CSR - Shipping and Logistics Account - One-Day Process

Location: Pasig, on-site. Target candidates: Fresh Graduates, Students, High/ Senior High School graduates. Full-time.

We are looking for Customer Service Representatives to be the first point of contact for clients and customers. You will assist with inquiries, provide solutions, and ensure a positive experience across multiple channels.

Responsibilities

• Handle customer inquiries via phone, chat, or email.
• Provide clear and accurate information about services and processes.
• Resolve concerns efficiently and professionally.
• Log all interactions and updates in the system.
• Escalate issues to supervisors when necessary.
• Meet quality, productivity, and customer satisfaction metrics.

Schedule & Training

Paid training on company processes and customer service techniques.

Requirements

• High Scho...