CSR (Collection Analyst)

Customer Interaction:

• Respond promptly to inquiries via phone, email, chat, or face-to-face.
• Provide accurate product and service information to assist customers.

Issue Resolution:

• Handle and resolve customer complaints with effective solutions.
• Collaborate with internal teams to address and resolve customer issues.

Order & Data Management:

• Process orders, forms, applications, and requests efficiently.
• Maintain detailed and accurate records of customer communications and transactions.

Compliance & Quality Assurance:

• Adhere to company policies and procedures to ensure consistent service delivery.
• Meet or exceed performance targets, including response times and customer satisfaction metrics.

Job Requirements

• College Undergraduate
• No ex...