Cross Technology Managed Services Engineer (L3) - IT network security

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Responsibilities: Provide Level 2/3 IT network security operations support Respond to incident calls and ensure the SLA to our clients is met Perform changes to the network in-line with the organization's Change Management processes Ensure compliance to policies, processes and standards, both internal and clients' organization Prepare network analysis reports, including findings with analysis Participate in regular operations review meetings, including operational issues, tickets review etc Participate in projects/activities to support improvement initiatives Conduct proper handover from the project team to operations after commissioning of projects. Conduct internal t...