CRM Systems Lead: Data Integrity, Automation & Training

Broughton Group in Greater London is seeking a skilled CRM Administrator to manage their CRM systems and improve internal processes. This pivotal role involves overseeing the ticketing system, training staff, and collaborating with external technical teams.

The ideal candidate will have experience with Dynamics 365, advanced Excel skills, and the ability to analyze workflows for optimization. A focus on data management, GDPR compliance, and system improvements is essential for success in this role.