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About the Role
Monday to Friday
3PM - 12 AM Philippine Time
CRM QA Specialist
As a CRM QA Specialist, you will act as the vital control layer between CRM strategy and execution in our high-frequency, multi-market environment. You will ensure that all campaigns, automated journeys, and promotional configurations meet strict operational, financial, and technical standards before they go live. By establishing robust testing frameworks and standardizing QA workflows, you will protect the player experience, prevent financial leakage, and enable our CRM operations to scale safely and efficiently across multiple brands.
Duties and Responsibilities
- Perform comprehensive pre-launch QA validation for all CRM campaigns, bonuses, and promotional setups across multiple channels (Email, SMS, Push, Onsite).
- Verify all bonus configurations, ensuring the accuracy of eligibility rules, wagering requirements, caps, expiry dates, game restrictions, an...
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