CRM & Marketing Operations Specialist

We’re looking for a Loyalty Campaign Specialist who thrives in a fast-paced, detail-driven environment. In this role, you’ll be responsible for configuring and launching promotional campaigns, monitoring performance, and supporting both clients and end users across a dynamic loyalty platform.

You’ll act as the operational backbone of campaign delivery—balancing technical execution, data insights, and customer support to ensure every interaction delivers value. If you enjoy working with systems, solving problems, and seeing your work directly impact customer engagement, this role offers both challenge and growth.

Job Responsibilities

• Configure and program promotional offers within the loyalty platform
• Test campaigns thoroughly and manage scheduling for successful launches
• Set up and manage audience segmentation for targeted communications (email and SMS)
• Perform remote testing on integrated systems to ensure functionali...