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About the Role
The CRM Manager is the day-to-day manager of the federal client's CRM system
(Salesforce) and is primarily responsible for ensuring that the system delivers
meaningful, real-time insights for planning and operational decision-making. This
position will serve under a federal lead who is responsible for developing the
overarching strategy for the CRM. The federal client office, NESDIS, provides
environmental information to weather forecasters, emergency managers, state and
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