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About the Role
Responsibilities
- Ability to comprehend and communicate effectively with the customers (written & verbal)
- Successfully manage accounts receivables portfolio and collect on accounts past due
- Establish and maintain accounts receivable communication with customers through phone and e‑mail (this is a must)
- Ensure prompt, same‑day payment applications and quick resolution of any discrepancies in payment (reconciliations, credits, charge‑back, etc.)
- Lead collections calls with internal branch
- Meet defined process targets and activity metrics SLA
- Strategize collection activities to maximize cash receipt
- Education: Bachelor’s degree (Accounting, Finance, Business Administration, Economics, International Business or similar)
- Experience: 1‑2 years in collections
- SAP experience preferred or related ERP systems
- Excel: Intermediate skill with VLOOKUP...
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