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About the Role
- Assist employees with SAP navigation, SAP-related queries, issue troubleshooting, basic system navigation guidance and functionality questions.
- Support business users in understanding budget control, cost allocation structures, WBS setup, and project cost reporting concepts within SAP.
- Support in maintaining master data integrity and compliance by advising users on correct SAP usage and identifying potential data or process issues (without performing transactional entries).
- Liaise closely with IT teams and SAP Technical / Functional Consultants for system issues, enhancements, and change requests.
- Able to resolve minor technical issues or escalate complex problems to IT teams and SAP Technical / Functional Consultants.
- Participate in testing, validation, and user support activities related to SAP changes or upgrades when required.
- Generate and extract SAP data for analysis and reporting as requested by departments. <...
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