Corporate Solutions Operations Associate

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About the Role

Corporate Solutions Operations Associate handles inquiries and requests from customers on a variety of complex transactions and /or services related to New Business and Renewals through a variety of channels. Provide timely resolution and best-in-class customer experience while adhering to work guidelines, policies, and regulations.

Assist in transactions related to Corporate Solutions New Business and Renewals various processes.

Use technical knowledge in the designated area and resolve issues or concern.

Collaborate with the Collections team and other partners for a seamless and efficient New Business, Billing, Collections and Renewal activities for Corporate Solutions clients.

Interact with internal and external customers as needed.

Receive direction from leaders and exercise independent judgment while developing the...