Coordinator, Store Implementations & IT Support

The Coordinator, Store Implementations & Support is responsible for IT tasks that include: Store Changes, Closings and Net New builds, Store MACs, Store Cabling and Equipment Support and assisting senior team members when required.  

KEY DELIVERABLES

• Customer Satisfaction: Provide outstanding services and support to our customers to ensure a joyful experience every time.  Measurement: 100%  
• Incident tickets: All Cherwell tickets must be acknowledged and resolved within the set SLA.  Measurement: 95%  
• Support retail store IT initiatives within budget and schedule 

KEY ACCOUNTABILITIES

Functional

• Responsible for IT tasks related to store renovations,&#...