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About the Role
Job description:
Personnel Deployment & Scheduling
- Coordinate helper schedules to ensure sufficient manpower for production and operations
- Monitor attendance, leave requests, and overtime to maintain staffing efficiency.
- Assist in reallocating personnel during peak periods or operational changes.
Workforce Communication & Support
- Serve as the main point of contact for deployed helpers regarding schedules, assignments, and policy updates.
- Relay management instructions to client and production helpers and collect feedback.
- Listen to helpers’ issues and concerns and resolve them or escalate to the assigned Account Supervisor when assistance is needed.
Supervisor when assistance is needed.
- Collect and analyze client feedback and concerns, and relay them to the Account Supervisor or Operations Manager.
- Source, onboard, and orient probationar...
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